Terms Of Service

Terms of Service – Replai Automation

Last updated: 29 December 2025

These Terms of Service (“Terms”) govern your access to and use of Replai Automation (“the App”, “we”, “our”). By using our services, you agree to be bound by these Terms.

1. Description of Service

Replai Automation is a business messaging and automation platform that enables businesses to communicate with their customers through official WhatsApp Business channels using Meta’s WhatsApp Cloud API.

2. User Responsibilities

By using the App, you agree to:

  • Comply with all applicable laws and regulations
  • Follow WhatsApp and Meta platform policies
  • Ensure that customers have provided valid consent before receiving messages
  • Not use the App for spam, abuse, or unlawful activities

3. Data Usage

Your use of the App is subject to our Privacy Policy, which explains how data is collected, processed, and protected.

4. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. Service availability may depend on third-party platforms such as Meta and WhatsApp.

5. Limitation of Liability

Replai Automation shall not be liable for any indirect, incidental, or consequential damages arising from the use of the App.

6. Termination

We reserve the right to suspend or terminate access to the App if these Terms are violated or if required by law or platform policies.

7. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Information

App Name: Replai Automation
Email: support@replai.id
Website: https://www.replai.id